Ensuring Accuracy and Preventing Hallucinations

Does Odin Hallucinate? Why You Can Trust HockeyStack’s AI

Odin operates within a tightly controlled environment and undergoes thousands of evaluation tests before anything reaches production. Every AI output is grounded in structured and modeled data from your GTM stack and governed by your business definitions.With this architecture, hallucinations are not just unlikely - they are close to impossible.

Why You Can Trust Odin

AI agents are only as good as the context it’s grounded in. Most hallucinations happen when models operate without structured, verified, and business-aware data. That’s not how Odin works.

1. Grounded in Your Actual Data

HockeyStack connects directly to your GTM tech stack - ingesting structured and unstructured data representing all customer journey touch-points from tools like Salesforce, HubSpot, Marketo, Gong, Website, Product, Ad Networks, and more. We clean, organize, and contextualize this data so Odin can analyze it with precision. This ensures Odin’s answers are grounded in actual GTM activity across your funnel, not generic responses from raw event streams or disconnected prompts.

2. You Control the Context

You define what a “Hot Lead,” “High-Quality Account,” or “SQL” means using point-and-click setup. Odin doesn’t assume anything. It follows your logic, not generic assumptions.

3. Tested Before It Reaches You

Odin is run through hundreds of evaluation tests by a controlling agent before it ever touches customer data.We simulate real-world scenarios and validate outputs before enabling the model in live environments.If feedback or inaccuracies are reported, we trace the root cause and retrain the agent with updated logic.

Final Thought

Odin is not a black box. It’s a fully auditable, testable, and evolving AI engine that learns from your business and adapts to your definitions. Hallucinations happen when AI is disconnected from reality. Odin is built to stay connected to your data.