By default, HockeyStack deduplicates accounts based on the company domain.
If multiple records share the same domain, they will be automatically merged into one company.
However, if accounts don’t have a domain (or have different domains), they won’t be auto-merged. In this case, you can manually merge them in the Journey view by selecting the companies with the same name and clicking Merge Companies.
Note: Merging companies is irreversible, so we recommend reviewing carefully before completing the merge.
Merging companies works across all HockeyStack products.