# Salesforce: Understanding Archived Tasks

#### **What is an archived task?**

An archived task in Salesforce is a task that is moved out of the primary view to improve system performance. Archived tasks are not deleted, they’re simply stored in the background.

#### When are tasks archived?

Salesforce automatically archives tasks when:

* The task is closed and older than one year (365 days) or
* The task has no due date and was created more than one year ago.

These rules help Salesforce manage large volumes of activity data while keeping current records easier to work with.

#### How do archived tasks affect HockeyStack?

* Archived tasks are not available in HockeyStack reporting or journeys. This is due to how Salesforce handles them.
* However, they still exist in Salesforce and can be manually imported by admins by a data re-pull.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.hockeystack.com/marketing-intelligence/report-examples-and-insights/salesforce-understanding-archived-tasks.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.