# What is an Action? An Action represents a timestamped interaction within a customer or account journey. * An action can be performed by a User (Customer) or a Company. * Each action is recorded as a row in the dataset. * Each action has associated properties, which describe the **characteristics** of that specific interaction. Example: * **Row** = Action: "Form Submitted on Product Page at 10:42 AM" * **Action Properties** = Details about the action: UTM Source: Google, Page URL: /product, Location: US --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.hockeystack.com/marketing-intelligence/report-examples-and-insights/what-is-an-action.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.