Odin AI

Data Processing and AI Training

Our AI-powered services, Odin, process customer data through OpenAI's infrastructure while maintaining strict privacy and security standards. This document outlines our commitment to protecting your information and details our data-handling practices.

Data Processing

• All data processing is conducted through OpenAI's secure infrastructure

• Your data remains isolated and is not shared with any third parties

• OpenAI does not use your data to train their general AI models

Model Training and Data Usage

Customer data is exclusively used for training company-specific AI models. This means:

• Your data only trains models specific to your organization

• Your data is never used to improve or train models for other companies

• Complete isolation of your training data from other customers

Data Security Measures

We implement comprehensive security measures to protect your information:

• Encrypted data transmission and storage

• Secure authentication protocols

• Regular security audits and monitoring

• Restricted access controls

Data Retention and Removal

We maintain clear policies regarding data retention and deletion:

• Data is retained only as long as necessary for service provision

• Secure data deletion protocols when requested

• Regular data cleanup procedures

Compliance and Standards

Our security and privacy practices adhere to industry standards and regulations to ensure the highest level of data protection for our customers.

For any questions or concerns regarding our security and privacy practices, please contact our security team or review our policies at security.hockeystack.com