Data Syncs

Data imports & exports require a Data Warehouse add-on. Please contact your CSM with any questions about how to get started with Data Syncs

HockeyStack's Data Syncs feature helps you connect your data warehouse to our platform for both importing and exporting custom data that might not exist in your common GTM stack.

The capabilities of the Data Syncs feature ranges from ingesting trials and custom touchpoints from your data warehouse all the way to exporting the unified data from HockeyStack back to your warehouse for more granular analysis. The following docs will explain the general how-tos and requirements for Data Syncs to work as expected.

Import or Export your Data

We currently support both importing data from your data warehouse and also exporting data back to it. They have different set of supported data sources and also require different details for how the data will flow.

Configure a Data Syncs ImportConfigure a Data Syncs Export

Getting Started

To give you the best experience, our Data Syncs feature comes with dedicated human support. We’ll help you format your data and handle imports/exports smoothly, without any hassle. The process includes a few key steps:

1. You should read through the available docs to make sure your data format can fit how HockeyStack processes the data.

2. Kickoff with the HockeyStack team to answer any questions and confirm the data format.

3. Once you share the auth credentials with us, our engineers can get started with adding your data warehouse to Data Syncs.

Common Pitfalls

I'm having trouble authenticating my source with Data Syncs

It is recommended to attempt connecting to your source using the same exact provided credentials. Use CLI tools for the respective provider (aws-cli for S3, or bq for BigQuery for example) or a GUI client such as DataGrip before submitting your connection details.